Frequently Asked Questions

Cash-based (also called out-of-network) care means you pay at the time of service and we work directly for you—not an insurance company.
Benefits you’ll feel right away:

• 1:1, uninterrupted care. Sessions are longer and fully with your Doctor of Physical Therapy—no hand-offs.
• Faster results, fewer visits. We treat the root cause with higher-value sessions, which often means you’ll need fewer total appointments.
• No surprise bills. Transparent pricing up front.
• Your goals > insurance rules. We’re not limited by visit caps, network rules, or outdated authorization hoops.

Medicare has special rules for physical therapy. 

As a non-participating provider, you pay for the visit and we’ll submit a claim; Medicare then reimburses you directly according to Medicare rules in the amount designated by your individual policy. 

Yes. HSA/FSA funds can typically be used for qualified medical expenses, including physical therapy when medically necessary. We can provide an itemized receipt with diagnosis codes, CPT codes, our NPI, and the amount paid—everything your HSA/FSA administrator usually requires. (Always check your plan’s rules.)

We specialize in vestibular & neurological care: BPPV, vestibular migraine, PPPD, concussion, post-stroke and brain injury recovery, MS, Parkinson’s disease, imbalance/falls, and neurological fitness programs to build lifelong steadiness and confidence.

It depends on the cause of your dizziness. BPPV often resolves in 1–2 visits. Conditions like vestibular migraine, PPPD, or concussion-related dizziness typically improve across a focused plan—often 3–5 visits. Because our sessions are 1:1 and highly targeted, and we equip you with education and a custom home program, our patients usually need fewer overall visits than in traditional clinics (often 6-12 visits).